Yes we can provide insurance for every RV rental. By default we will automatically add the cost of insurance to your quote. You can decline and opt-out of this insurance during the reservation check out. By declining our insurance you must provide your own insurance by an acceptable Insurance Binder from your personal auto insurer and present this binder to us at least 7 days in advance for verification. If you decline the default insurance, we will send you complete instructions for obtaining a binder from your insurance. Currently we know of the following 6 companies which will provide an acceptable Binder at very little or no cost to you: 21st Century, AAA, Allstate, Farmers, State Farm or USAA. If you are with one of these 6 companies then you can safely decline the default insurance. The following companies cannot provide an acceptable binder and therefore you will need to accept the default insurance cost (Ameriprise, Amica, Fred Loya, Freeway, Hartford, Geico, GMAC, Liberty Mutual, Mercury, Nationwide, Progressive, Traveler or Wawanesa). Our default insurance covers full comprehensive and collision coverage for the RV less a $1500 deductible per claim. The default insurance also gives state minimum liability coverage with no deductible. You have the option to purchase additional liability insurance up to $1 million. We are here to help so any questions, just give a call, email or chat feature here on this website.
You must have one seatbelt for every passenger (adult, child or infant) in the RV. The same seatbelt requirements of a passenger car apply to the RV. You can find the number of seatbelts of each RV in the Vehicle Description section of each individual RV page. In most cases the RV floor plan image will also show seatbelt placement in the RV. All infants and children must be appropriately place in a carseat or booster restraint system. If you will be traveling with a carseat passenger we do recommend only renting a RV with forward facing seatbelts in the rear. Some of the RVs have side facing couches only in the rear which are the least safe for carseat/booster travel.
Yes we can. We can deliver and pick up a RV or trailer to most local campsites as well as delivery to your house vs you coming to our lot and picking up. Delivery and pick up prices vary by location mileage from our main storage lot in Santee and prices can be found during the check out process. For our complete Concierge Service have your RV delivered and fully loaded with everything from Kitchen, Bedding & linens and Outdoor Camping supplies for the ultimate easy camping experience! Delivery and pick up times are the same as if you pick up and drop off yourself at our lot. See Pick up and return time questions below for more details.
RV renting is by the night just like your campground or when you book a hotel room. Your RV will be ready for you between 1-4pm on your first night – just like checking into a hotel room. You need to return it to us the morning after your last night and no later than 11am – just like checking out of your hotel. We do offer early pick up and late return time for an extra fee if available. We cannot offer an early pick up if your RV selected is out on rent the night before your departure as the prior renter would need to return by 11am and the RV would take us 2-3hrs to prep, sanitize and inspect for your departure. You will find us very flexible on times as long as it doesn’t interfere with another customer’s vacation. In the peak summer months and holiday periods we do sell out and most days are booked so it’s very hard for us to accommodate early pick up and late returns. If you feel you will need the extra time to drive or pack/unpack, it is best to book the appropriate number of night you will need. You will also get the extra miles with extra nights as well which can offset extra mileage costs.
Departure/Delivery times are between 1-4pm Mon-Sat. We are closed on Sundays. Sunday departures may be arranged if personnel are available. If a Sunday departure is possible, the fee for Sunday is $85. Please select your desired time during the reservation process. Plan for up to 45-60 mins for your departure walk through at your pick up /delivery time. If you would like an earlier time, it maybe available, but not guaranteed as your RV maybe out on rent the night before your departure day. Fee for early departure (guaranteed one week out) is $50. We will confirm all departure appointments 1 week prior to your departure date and add the $50 Fee to your reservation if applicable.
Return times are between 9-11am Mon-Sat. We are closed on Sundays. Sunday returns may be arranged if personnel are available. If a Sunday return is possible, the fee for Sunday is $85. Please select your desired time during the reservation process. Plan for up to 15mins for your return walk through. If you would like a later time, it may be available, but not guaranteed as your RV maybe going out on rent that same night. Fee for late return (guaranteed one week out) is $50. We will confirm all return times 1 week prior to your return date or upon departure and add the $50 Fee to your reservation if late return time is available.
We do require a $500 ($300 for trailers) or 20% downpayment (which ever is greater) to confirm a reservation. You can inquire by phone or view availability online to see if a particular unit is available for your dates but to fully reserve, block out and confirm the RV for your trip we do require the downpayment amount. We can put a hold on an RV for your trip for up to 48 hrs without payment – please call for this options as this cannot be done online. The balance due on your reservation is charged out 14 days prior to your trip. Any additional last minute incidentals or rentals add-on requests will be charged at the time of request if within 14 days of your departure. Your Refundable Security Damage Deposit will be charged 3 days prior to departure and held on your behalf by the card processor. The refundable security damage deposit is between $500 (trailers) and up to $1500 for an RV but no less than your insurance damage deductible.
Our policy is: From the date of reservation and up to 30 days before departure, Adventure KT will refund the down payment amount less a $50 processing fee. If cancelled within 30 days of departure and more than 14 days from departure, 50% of down payment amounts will be refunded. If cancelled within 14 days of departure no refunds will be given as the reservation will now be paid in full. Please allow up to 7 days to process any refund. Our modest cancellation policy keep RVs from being blocked out just in case someone needs them and then cancels if they don’t. This keeps the reservation schedule valid and fair for all our customers.
Minimum age to drive is 25. You must possess a valid driver’s license and pass a simple DMV check. International driver’s are welcome with a valid passport, driver’s license from your country and an International Driver’s Permit (available online) if your native license is not in English.
We have a 3 night minimum during normal (non-peak summer or non-holiday) times. Holiday periods (Thanksgiving week, weeks surrounding Christmas & New Years) require a 4 night minimum and the peak summer season is a 5 night minimum to pre-reserve. In the peak summer months we will offer shorter (3-4night) reservations closer to the time period within the season if there are any openings. Please call us for short stay pricing options.
100 Miles are included for every night booked and paid for at full price. For example a 7 night rental would include 700 miles at no additional costs. Additional miles are charged based on an average mileage driven per day of your trip. Our Online Booking system will calculate out any extra miles charges so you can clearly see all extra costs. The extra mileage rates are calculated using tiered mileage program as outlined in the following example: If you book a 5 night trip you will get 500 miles included in your reservation or an average of 100/miles per day for 5 days. If your total estimate/actual mileage is 1200 miles for the 5 night trip you will average 240 miles for every night booked. The first 100 average miles are included, average mileage 101-140 are billed at $0.39/mile, average mileage 141-200 are billed at $0.59/mile and average mileage 201 and greater are billed at $0.99-$1.49 depending on the vehicle rented. Basically you can double your included mileage for an average of $0.39-$0.59 per extra mile. If you travel over double the included miles, then you would be susceptible to the high 3rd tier rate of $0.99-$1.49/mile for all miles over double the included amount. 95% of all reservations will find their extra mileage rate in the lowest 2 tiers.
If renter plans on towing anything or using any hitch mounted rack with the motorhome, the renter must contact the Rental department prior to picking up the RV to make arrangements and have the hitch lock removed. Renter must bring their hitch-mounted rack with them or hitch lock will not be removed. If towing, an additional $0.10/mile for total miles driven will be added.
All RVs and Trailer rentals come with a mandatory Prep, Clean and Starter Package. This packaged fee gives you the RV exceptionally clean and sanitized and a starter supply set (enough for 5 nights of travel). See supply list question for details in the “Before” section of this FAQ. The fee also covers your propane use up to the supplied amount in the tank. The Propane tank will be at least 50% full for your trip. 100% full is usually enough for a 2 week trip. You do not need to refill the propane tank upon return. It also covers basic cleaning upon return. See the “After” section of this FAQ for more details on your cleaning requirements for return.
One dog under 35lbs is allowed in most our RVs. There is a $10 pet fee/day. Only one pet is allowed per RV. If your rental is returned with damage, stains, odors or excessive hair due to pets, additional charges may apply. Basically we ask that the pet be invisible upon return for both sight and smell. Many of our customers have allergic reactions to pets and we need to accommodate them as well as our Pet friendly customers. We charge $95 cleaning fees with a one hour minimum per occurrence if needed. A $200 fee will be added if the Pet was not disclosed. Any excess fees will be deducted from security/damage deposit. During the check out process of the reservation you will be notified if the RV is pet friendly or not.
All our RVs come with TVs and DVD Players. Please see the vehicle description for exact details or contact us for the specifics of the vehicle your are interested in reserving. Please note that most TVs will require your generator to be on or for you to be hooked up to the camp electrical system. For TV/video watching while en route we do recommend private view systems such as laptops or iPad devices. We also rent portable Dish Network Satellite systems which can be installed in any RV.
Your final contract will have a copy of the full Terms and Conditions of your rental. You can also view here on the FAQ under Rental Terms Section. Your confirmation email will also have the complete Terms available for you to download. Please reach out to us if you have any question regarding your rental or details in the contract. We are here to help.
You do not need a special license to rent any RVs that we have in our fleet. All our RVs weigh less than 26,000 pounds, and a special license is not required to operate it. However, if the RV weighs more than 26,000 pounds or if it’s towing a vehicle weighing over 10,000 pounds, a Non-Commercial Class A or Class B driver’s license is required in California.
The listed nightly price is for the RV to come “bare bones” that is without bedding, towels, kitchen or camp supplies. We can supply and rent just about anything you may need. See Camping/RV Equipment Rentals question for information on available supplies. We do a great job at outfitting for trips and can fully outfit your needs for a great camping vacation. The RV does come with a starter (5 night supply) package of RV necessities. Click here for a full list of RV supplies with each rental.
The following items are included with each RV
We do urge people to rent or purchase an outdoor rug. We rent nice 9×12 outdoor rugs for $15/trip or much less if part of an equipment rental package.
The Features/Amenities section of each RV’s individual detail page will have all the specifics of the RV including tank sizes and other features such as microwave and gas ovens, outdoors showers, etc.
Yes. Travel to Mexico and/or Burning Man is prohibited and will trigger the onboard GPS system and may disable the engine. Desert areas (Death Valley, etc) are not recommended in Summer months as are high elevations, snow country or freezing temperatures in Winter months. No compensation on any items will be given if traveling to restricted areas/seasons and items malfunction. Severe heat can also cause serious issues with house A/C components, tires and engine malfunction. Freezing conditions can burst and damage plumbing & tank systems. You are 100% responsible for conditional and locale issues. See Terms for complete details.
No. Any person(s) not disclosing Burning Man travel destination will be held liable for additional fee up to 3 times the night rate of the RV plus a fee of $45/foot of the RV for added maintenance, cleaning fees , and subject to additional non-disclosure fee of $2000. All reservations out for travel during the dates of the Burning Man Festival will need to sign a Burning Man Disclosure Affidavit before departure. This is a legal affidavit giving us permission to use a tracking GPS device on the RV to enforce the travel restriction and your consent to pay all BurningMan fees based on GPS record. Please call to see affidavit in advance.
There are many website and apps which can help you find where to camp and plan your travel. Please let us know if you would like help in this area and we will personally send you some website links and ideas. We have lots of experience in National Park travel so don’t be shy to ask. Our go to website/app to find campground and other RV needs is Allstays.com
We do not recommend driving the RV in conditions above 105°. Road temperature could be in excess of 130° and even brand new tires properly inflated can burst and blow. Generator may not run for more than 15 mins and overheat in super hot temps while driving. You are responsible for any damage and tire replacement. Traveling to below freezing temps is not advised as well. Temperatures below freezing can burst plumbing and freeze holding tanks causing them to burst. Please consult with an Adventure KT representative for help and advise in extreme travel conditions.
Yes, we offer 24/7 Roadside Assistance through CoachNet for $15/night. We highly recommend the service especially for those traveling out of state or in hot climates. It’s more than just a 24/7 available tech person but also provides a nationwide service for tire changing, jump starts, campsite reservations and more. While the service covers the cost for the roadside mechanic to come out and change a tire, it does not cover the cost of the tire(s) if needed to be replaced. Roadside Assistance is your best bet for getting the fastest service possible to keep vacation interruptions to a minimum. Here’s the link which outlines the benefits in more detail: Coach-net RV Vacation Care Plan
We are still here to help and provide great service but we do sleep and are mostly available during business hours. If you need roadside assistance, please call/text the number given to you at departure and we would be happy to help out to get you back on the road asap. If you did not purchase the 24/7 Roadside Assistance plan, you are 100% responsible for roadside tire issues and the cost associate with the mobile service company to replace/change the tire. Please see Terms and Conditions for full financial responsibility disclosure of the RV while in your care.
Your safety is our #1 priority. Call 911 if anyone is hurt and pull off to side of the road as soon as possible and only if it is safe to do so. Once you are in a safe place, document the accident or damage by taking pictures and filing out the Accident/damage form attached to your insurance binder if you provided insurance or the Accident/damage form attached to your insurance card if you purchased insurance through us. Call us immediately to notify us of damages and then please send pictures. If RV is safe to drive and operate, you can continue on with your trip and we will take care of things when you return. It is your responsibility to determine what is safe and what is not when you are out on the road. Please fully read the Terms & Conditions section on Damages for all details including fees, charges, deductibles and your responsibility.
Yes. We ask that you clean the RV or Trailer in the same visual condition in which you received it on the inside. Our simple rule is if you brought any dirt ion the RV, remove it. If you spilled anything, pick it up. You must remove all trash, food, ice and personal belongs. Please use the supplied broom and cleaners to broom sweep all excess dirt and wipe down all sinks, counters and the refrigerator. Excess dust and dirt will require additional cleaning and extra cleaning fees may apply. Cleaning fees start at one hour rate of $45.
Yes. You are required to completely empty both gray and black tanks before retuning to our facility, or you can opt for us to do it for you for a fee. On short trips many people prefer to have us do it for them upon return and prepay a $55 dump fee. If not prepaid, and tanks are not completely emptied, a $95 dump and sanitation fee will be deducted from security/damage deposit.
At most 7 days from your return but in most cases about 2-3 business days for us to reconcile your actual mileage, generator use, any added costs and to fully inspect the vehicle. Your mileage numbers are compiled from the pictures/videos taken at your departure and upon your return which you will have emailed copies. If any extra charges are due you will get a complete a detailed invoice. If you ever have any questions on your billing or any charges, please call us to discuss. We want you to feel informed with a complete understanding of all charges.
During your departure walk through, you will notice us taking a detailed video and pictures of the RV both inside and out. The images include pictures of all existing damages and blemishes to your RV as well as a picture of the dashboard showing out bound mileage and fuel level. The same will happen when you return the RV. We use a court legal 3rd party service app to record the RVs condition. They will email a complete record with all images and videos to you for your personal records. If you are unsure of a scratch or damage, just refer to the outbound video and you will be able to tell if it was there or not upon departure. Our clients find this 3rd party service record a welcome basis of trust and eliminates any ambiguity. We prefer to be as transparent as possible for you comfort and peace of mind.
1. Reservation, Rental Payment and Deposits
2. Cancellation Policy
3. Contract Changes
4. Rental Floor Plans
5. Reservation and signing
1. Responsibility for Damage or Loss
2. Tires and Windshield
3. Administrative fees due to damages
4. Insurance for Motor homes and trailers
5. Parking/Traffic/Toll Violations
6. Renter’s Age and Driving Requirements
3. Renter’s Personal Property
4. Failure to Return
5. Payment Auto Draft